Privacy Policy

Your privacy is important to CeyTas.

 

CeyTas is aware that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. CeyTas is dedicated to ensuring the privacy of our customers and have strict measures and procedures, so you are assured that any details you submit online remain secure. This notice describes our privacy policy. CeyTas is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting CeyTas you are accepting the practices described in this Privacy Policy.

 

CeyTas may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to the operations of CeyTas. Please visit this page periodically, to check for updates.

 

What kind of personal information CeyTas collects and how it is collected?

 

Personal information you provide.

We store the personal information you enter on the Website or give to CeyTas in other ways. You may provide information when you request or acquire a product or service from CeyTas or its related bodies corporate, provide a product or service to CeyTas, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with CeyTas in person, by email, telephone or in writing.

 

The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.

 

Automatic collection.

 

Cookies.

We may use a feature of your browser called a cookie to assign your computer a 'User ID'. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. CeyTas may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that CeyTas believes may be of interest, based on that information. In some cases, a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing promotional purposes.

 

To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some features, of CeyTas and we recommend that you leave them turned on.

 

Indirect collection.

 

CeyTas attempts to collect personal information about an individual only from that individual. In some circumstances, CeyTas may obtain personal information from a third party.

 

How CeyTas uses the information you provide.

 

CeyTas may use the information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.

 

CeyTas generally uses personal information to:

• Provide you with the products or services you have requested.

• Personalise and customise your experiences on CeyTas, including saving shopping cart information.

• Help CeyTas manage and enhance its services.

• Communicate with you.

• Give you the opportunity from time to time to receive emails from CeyTas.

•    In most cases where CeyTas asks you to provide information about yourself, if you do not provide CeyTas with that information, CeyTas will not be able to provide you with the requested product or service.

 

Does CeyTas share the information it receives about me?

 

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

 

CeyTas may also provide your information to:

Third parties engaged by CeyTas to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising; and third parties authorised by you to receive information held by CeyTas.

 

How secure is information about me?

 

CeyTas manages personal information in accordance with this Privacy Policy and the Privacy Act 1988.

 

CeyTas protects the personal information CeyTas holds from misuse, loss, unauthorised access, modification, or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 

Making a privacy complaint.

 

If you believe that CeyTas has breached the Australian Privacy Principles under the Privacy Act 1988, you may contact CeyTas in writing at the address details provided in this privacy policy. CeyTas will investigate your complaint and endeavour to respond to you within a reasonable time after your complaint is received. If you are not satisfied with CeyTas handling of your complaint, you may contact the Office of the Australian Information Commissioner, contact details of which can be found at www.oaic.gov.au.

 

Updating personal information.

 

CeyTas endeavours to ensure that the personal information it holds is accurate, complete and up-to-date.

 

Seeking access to the personal information CeyTas holds about you.

 

You have the right to seek access to the personal information held about you and to advise CeyTas of any inaccuracy. There are some exceptions to this right set out in the Privacy Act 1988. If you make an access request, CeyTas will ask you to verify your identity and specify what information you require. CeyTas may charge a fee to cover the costs of meeting your request.

 

How to contact CeyTas?

 

If you have enquiries or wish to provide feedback about this policy, please send an email to amila@ceytas.com.au. Alternatively, you may send a mail to the following address.

 

CeyTas

34 Margaret Street

Launceston, TAS 7250

Australia